Websites for shops & retail stores
Website design for shops and retail stores in Kolkata
Before heading to Chandni Chowk for a laptop charger or sending someone to the hardware shop for a particular tap, people check on their phone: does this shop have it, what does it cost, and is it open today? A shop website answers all three with a catalogue or price list, and lets customers send their order straight to your WhatsApp.
What your customers type into Google
- mobile shop near me open now
- laptop accessories shop Chandni Chowk
- hardware shop in Behala
- stationery shop near Jadavpur University
- gift shop Lake Town home delivery
- furniture showroom in Howrah
- grocery store home delivery Salt Lake
Your website and Google listing should answer every one of these.
Why it matters
Why shops & retail stores need their own website.
- 01
Customers check before they make the trip
A trip to the shop costs time and an auto fare. If your site shows the brands you stock, rough prices and today’s hours, people arrive knowing you have what they need, instead of trying the bigger store whose details Google already shows.
- 02
Orders from regulars, without a marketplace cut
Your regular customers already message you. A catalogue with an order button lets them pick items and quantities and send one clear WhatsApp message, and you keep the whole sale instead of paying a commission to an app or marketplace.
- 03
People search for products, not shop names
Someone who needs a ceiling fan or a ream of A4 paper types the product and the area into Google. A price-list page with real product names gives Google something to match, which a signboard and a phone number never can.
What we build
What your website includes.
Product catalogue or price list with photos
Products grouped the way customers think, by category, brand or price band, each with a clear photo, the price or MRP, and “ask for price” where rates move every week. See how a filterable catalogue works on our boutique sample.
“Order on WhatsApp” buttons
A button on every item, or a simple basket, sends the product names and quantities to your WhatsApp with the customer’s name and area. You reply to confirm stock, the total and the delivery time, the way you already sell.
Stock and availability notes
Plain labels such as “in stock”, “few left” or “on order, 3 to 4 days”, which change when you tell us. Live stock counts linked to your billing software belong to a full online store, which is quoted separately.
Store hours for Sundays and Puja, with directions
Weekly hours, the Sunday half-day or weekly closing day, and a banner for Durga Puja, Kali Puja and Diwali timings. A Maps link with the nearest landmark or metro station sits beside them, so first-time customers find the right shutter.
Delivery area, charges and payment modes
The localities or PIN codes you deliver to, any minimum order and delivery charge, and how customers can pay: cash, UPI, cards or cash on delivery. Clear terms on the site prevent awkward conversations at the door.
Offers and festive sales
A section for the Puja sale, Poila Baisakh offers, exchange schemes or back-to-school stationery. On Pro you update it yourself; on the other plans, send the new offer on WhatsApp and we change it.
Price
The plan most shops & retail stores pick.
Growth at ₹14,999 fits most shops: price-list pages for your catalogue and on-page SEO for 10 product and area keywords. A small shop that needs only hours, a map and a WhatsApp button can start on Starter, while a full online store with cart and payment gateway is quoted separately.
One-time price. Domain and hosting renewal is about ₹2,500 a year from year two. Pay 50% after you approve the free demo.
Growth
₹14,999one-time
For businesses that want bookings and more Google traffic.
- Up to 8 pages
- Everything in Starter
- Booking or appointment system
- Menu, price list or course pages
- On-page SEO for 10 local keywords
- Google Analytics setup
Google & Maps
How to get found in local searches.
Advice we follow when we set up your Google Business Profile and website. Most of it you can do yourself today.
- 01
Name product pages and headings in the words customers type, such as “ceiling fan price Behala”, “A4 paper ream” or “steel almirah Bowbazar”, rather than your own internal codes. Brand names are fine for products you genuinely stock.
- 02
On your Google Business Profile, choose the closest main category (Electronics store, Mobile phone shop, Hardware store, Stationery store, Gift shop or Furniture store) and add your best sellers in the Products section with a photo and a price or price range.
- 03
Photograph the shopfront from across the road, the counter and well-stocked shelves, and refresh them before Puja. In a crowded market such as Hatibagan or Chandni Chowk, a picture of your signboard helps first-time visitors find the right shop.
- 04
Set special hours for Durga Puja, Kali Puja and Diwali, and keep Sunday hours accurate. Keep the business name exactly as it reads on the signboard; stuffing in words like “best mobile shop Kolkata” breaks Google’s guidelines.
- 05
For local inventory, the stock notes on your website are the place to start. Shops that can keep a product list current can also look at Google Merchant Center, whose free local listings can show nearby shoppers what is on your shelves, though it needs regular upkeep.
Rules worth knowing
- Packaged goods listed online. Since 1 January 2018, the Legal Metrology (Packaged Commodities) Rules, 2011 have required pre-packaged goods sold online to show the label declarations on the website: the maker, packer or importer’s name and address, the product’s common name, net quantity, MRP inclusive of all taxes, consumer-care details and, for imports, the country of origin. MRP is a ceiling, so your price may be lower but never higher. The Department of Consumer Affairs (opens in a new tab) publishes the current rules.
- If customers can buy and pay on the site. The Consumer Protection (E-Commerce) Rules, 2020 cover sellers using their own website as well as marketplaces. They expect your legal name, address and customer-care contacts on the site, a named grievance officer who acknowledges complaints within 48 hours and resolves them within a month, and clear return, refund, warranty, delivery and payment terms with the total price. Read the rules on the consumer affairs website (opens in a new tab) or ask your CA; treat this as a starting point, not legal advice.
General guidance, not legal advice. Rules change, so check the current version with your council or regulator.
FAQ
Questions owners ask us.
More answers on the FAQ page.
How much does a shop website cost in Kolkata?
With us it is ₹7,999 on Starter, ₹14,999 on Growth or ₹24,999 on Pro, paid once, with domain and hosting renewing at about ₹2,500 a year from year two. Growth suits most shops because it includes price-list pages. A full online store with cart and payment gateway is quoted separately. See pricing and our guide to website costs in Kolkata.
Can customers pay online, like on a big shopping site?
That needs a full online store: a cart, UPI and card checkout through a payment gateway, stock counts and shipping, which is a separate ecommerce quote. Many neighbourhood shops start with a WhatsApp-order catalogue, which fits our plans, and collect payment by UPI or cash on delivery. This article shows how WhatsApp ordering works.
I stock hundreds of items and prices change every week. Is a website practical?
Yes, if you don’t try to list everything at once. Start with your categories and best sellers, use “from” prices or “ask for today’s price” for items like phones whose rates move, and add more over time. Small edits are free in the first month; after that, send changes on WhatsApp, or choose Pro for an offers section you update yourself.
Will the website get my shop into “near me” results?
For near-me searches your Google Business Profile does most of the work, and setting it up is included in every plan. The website supports it with product pages Google can read and a working Website button on your listing. Nobody can honestly promise a top position; this article on near-me searches explains what actually helps.
I run a saree shop, a jewellery store or a pharmacy. Is this the right page?
Those trades have their own pages, because their sites need specific features: see boutiques and saree shops, jewellers and pharmacies. Sweet shops fit best with restaurants and sweet shops. This page covers the rest, from mobile and electronics shops to hardware, stationery, gifts, groceries and furniture.
For shops & retail stores
See your website before you pay anything.
Send us your Google listing on WhatsApp. In about 2 days you get a homepage made with your name, photos and services. Like it? Pay half and go live in about 7 days.
- Free demo before you pay
- Pay 50% after you approve
- Domain in your name
Hi WebNestle, I'd like a free demo homepage.Business type: Boutique / jewellery / shop(via website: industry-retail-shops)
Ready to sendNothing is sent until you press send in WhatsApp.