Websites for pharmacies & medical stores
Website design for pharmacies and medical stores in Kolkata
For a neighbourhood medical store, a website mostly does one thing: lets regular customers send their medicine list on WhatsApp and know when it will arrive. We build pharmacy websites in Kolkata that handle online medicine orders on WhatsApp sensibly, with prescription medicines checked by your pharmacist before anything leaves the counter.
What your customers type into Google
- medical shop near me open now
- 24 hour pharmacy near Baranagar
- medicine home delivery Dum Dum
- chemist open late night Behala
- insulin available near me
- order medicine on WhatsApp Kolkata
- generic medicine shop near me
Your website and Google listing should answer every one of these.
Why it matters
Why pharmacies & medical stores need their own website.
- 01
Families reorder the same medicines every month
Blood pressure, diabetes and thyroid tablets are bought month after month. Make reordering effortless and a household keeps coming to your counter instead of drifting to an app.
- 02
Late-night searches decide who gets the order
When a child runs a fever at 11 pm, parents search “medical shop open now”. If Google shows your hours and a WhatsApp button, that message comes to you.
- 03
Compete with apps on trust, not discounts
Big apps can undercut you on price. What they lack is a pharmacist who knows the family, delivers the same evening and reads the prescription properly. A medical store website lets you say that plainly.
What we build
What your website includes.
Medicine search and WhatsApp order list
Customers search your common medicines and everyday items, add them to a list and send it on WhatsApp. You confirm stock and price before anything is packed.
Prescription photo flow
For prescription medicines, the customer sends a clear photo of the prescription on WhatsApp so your pharmacist can check it first. Nothing is stored on a public page.
Refill reminders
Customers set a reminder for monthly medicines in their own phone calendar, with a link back to reorder from your store.
Delivery area and charge checker
Type a locality or PIN code to see whether you deliver there, the minimum order and the delivery charge.
Open status and night hours
Shows whether the shop is open right now, how late it stays open, and Sunday or holiday timings.
Licence and pharmacist details
Drug licence numbers, the registered pharmacist’s name and the full shop address in the footer, so customers know they are dealing with a licensed store.
Price
The plan most pharmacies & medical stores pick.
Most medical stores do well on Starter at ₹7,999: a few pages, a WhatsApp order button, delivery details and a cleaned-up Maps listing. Choose Growth if you want a searchable medicine and price list; a full online store with payments is a custom quote.
One-time price. Domain and hosting renewal is about ₹2,500 a year from year two. Pay 50% after you approve the free demo.
Starter
₹7,999one-time
For a shop, clinic or studio that needs to be found and contacted.
- Up to 5 pages
- Domain + 1 year hosting
- WhatsApp & call buttons
- Google Business Profile setup
- Basic local SEO
- Enquiry form to WhatsApp
- Small edits free in month one
Google & Maps
How to get found in local searches.
Advice we follow when we set up your Google Business Profile and website. Most of it you can do yourself today.
- 01
Use “Pharmacy” as the primary category. If you also sell surgical goods or rent out oxygen concentrators and wheelchairs, add “Medical supply store” as a secondary one.
- 02
Keep hours precise, especially late-night closing and Sunday timings, and enter special hours for Puja days and public holidays. A store that Maps calls open at midnight, but is shut, loses that family for good.
- 03
Add the localities you actually deliver to as service areas while keeping your shop address visible, so you appear for both walk-in and delivery searches nearby.
- 04
Post practical updates rather than promotions: monsoon stock of ORS and mosquito repellent, a health camp run with a local doctor, or changed hours. Avoid posts that push prescription medicines.
- 05
Photograph the shopfront, signboard and counter so people can spot you in a crowded market lane, plus the delivery bike or bag if you deliver.
Rules worth knowing
- Prescription medicines need a valid prescription. Schedule H, H1 and X drugs may only be sold against a prescription from a registered medical practitioner, and H1 and X carry extra record-keeping. The site marks these “prescription required” and never lets them be ordered without one. Schedule X and narcotic medicines are best kept off the website entirely and dispensed only at the counter.
- Show your licences. Put your retail drug licence numbers and the registered pharmacist’s name on the site. To our knowledge India’s 2018 draft e-pharmacy rules have still not been finalised, so local delivery from your licensed shop is the safer model. Check current rules with the Directorate of Drugs Control, West Bengal, or on the CDSCO website (opens in a new tab).
- No cure claims, and keep prescriptions private. The Drugs and Magic Remedies (Objectionable Advertisements) Act limits what can be claimed about medicines, so avoid lines like “cures diabetes”. Treat prescription photos as sensitive personal data under the Digital Personal Data Protection Act, and keep them only as long as your records require.
General guidance, not legal advice. Rules change, so check the current version with your council or regulator.
FAQ
Questions owners ask us.
More answers on the FAQ page.
What does a pharmacy website cost?
Starter at ₹7,999 suits most medical stores, and Growth at ₹14,999 adds a searchable medicine and price list. Both are one-time, with domain and hosting renewing at about ₹2,500 a year after the first year. See all plans.
Can customers pay online for medicines?
Not on the standard plans. Customers send the order on WhatsApp and pay by UPI or cash on delivery. A full online store with checkout is possible as a custom quote, but work out how you will handle the prescription rules first.
How do prescriptions work with WhatsApp orders?
The customer sends a photo of the prescription along with the order. Your pharmacist reads it, confirms the medicines and quantities, and only then packs the parcel. For medicines that need it, the delivery person checks the original prescription at the door. More on taking orders through WhatsApp.
Can I list my full stock with prices?
You can list the medicines and products you usually carry, with MRP. Because stock changes daily, the site says availability will be confirmed, and you confirm on WhatsApp. Thousands of items with live stock levels would need inventory software, which is custom work.
Will people find my store on Google Maps?
Your Google Business Profile does the heavy lifting there, and setting it up or cleaning it up is included in every plan. For a medical store, accurate hours, delivery areas and shop photos matter most. Our Google Business Profile guide walks through each step, and the sample sites show how hours and WhatsApp buttons appear on a page.
For pharmacies & medical stores
See your website before you pay anything.
Send us your Google listing on WhatsApp. In about 2 days you get a homepage made with your name, photos and services. Like it? Pay half and go live in about 7 days.
- Free demo before you pay
- Pay 50% after you approve
- Domain in your name
Hi WebNestle, I'd like a free demo homepage.Business type: Pharmacy / diagnostic lab(via website: industry-pharmacies)
Ready to sendNothing is sent until you press send in WhatsApp.